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Transactional route can only be used for sending transactional SMS such as OTPs and alerts to your registered users. Messages can be sent 24/7 from your own 6-character Sender ID. To configure a transactional route, create your account today and contact firstname.lastname@example.org.
Configured by default for all new accounts, promotional SMS is generally used for sending any offers or promotions to new and existing customers. Messages are sent to non-DND numbers and opt-in numbers (via myDND Manager) between 9am and 9pm only.
Voice SMS/CALL is a technology that automates voice calls to mobile/telephone users and playing pre-recorded messages. It's an inexpensive way to be in touch with your friends and family and even a safe way to send the message.